{"id":2840,"date":"2021-05-20T19:16:17","date_gmt":"2021-05-20T19:16:17","guid":{"rendered":"http:\/\/pbccom.com\/?p=2840"},"modified":"2021-05-21T19:40:57","modified_gmt":"2021-05-21T19:40:57","slug":"global-leader-case-study","status":"publish","type":"post","link":"https:\/\/pbccom.com\/staging\/global-leader-case-study\/","title":{"rendered":"Case Study: Global Leader in Enterprise Payment Systems"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2840\" class=\"elementor elementor-2840\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-45306053 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"45306053\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-188fc6f2\" data-id=\"188fc6f2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-451eed18 elementor-widget elementor-widget-heading\" data-id=\"451eed18\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Case Study<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-78b265e0 elementor-section-content-middle elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"78b265e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7385b88\" data-id=\"7385b88\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27421b89 elementor-widget elementor-widget-text-editor\" data-id=\"27421b89\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>CHALLENGE<\/h1>\n&nbsp;\n<l>\n \t<li>Client\u2019s customer base was international.<\/li>\n \t<li>Client\u2019s toll free and LD services were key to their business.<\/li>\n \t<li>Keeping their system running smoothly was imperative.<\/li>\n \t<li>Client had good rates for long distance\/toll free but were spending too much time on toll free reporting and calculating.<\/li>\n \t<li>IT Director said they were quite confident they had the best rates available.<\/li>\n \t<li>CFO felt there was a need to find a time saving solution and was looking for cost reduction.<\/li>\n \t<li>Current annual LD spend = $301,640k.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-637fe7f\" data-id=\"637fe7f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2d3ec224 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d3ec224\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-25261a7a\" data-id=\"25261a7a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-48627999\" data-id=\"48627999\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-357c0b39 elementor-widget elementor-widget-text-editor\" data-id=\"357c0b39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>SOLUTION\/RESULTS<\/h1>\n<l>\n \t<li><b>PBC negotiated 36% reduction in Long Distance and Toll-Free MRC.<\/b><\/li>\n \t<li>PBC implemented monthly diagnostics which increased productivity by significantly reducing IT hours spent analyzing charges.<\/li>\n \t<li>Negotiated calls below 6 seconds free and 6 second incremental billing.<\/li>\n \t<li>PBC facilitated Customer Service upgrade from 1 representative to a full team.<\/li>\n \t<li>PBC\u2019s toll free reporting enabled IT Team to free up time to focus on other needed projects.<\/li>\n \t<li>Transition to new provider was smooth, client happy with new provider.<\/li>\n \t<li><b>LD spend reduced by over $110k annually.<\/b><\/li>\n \t<li><b>40% reduction overall telecom MRC = over $369k in savings per annum.<\/b><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Case Study Global Leader in Enterprise Payment Systems We take a deep dive into how PBC analyzed a Global Leader in Enterprise Payment Systems and streamlined their operations, ensuring a successful risk and opportunity strategy.\u00a0 CHALLENGE &nbsp; Client\u2019s customer base was international. Client\u2019s toll free and LD services were key to their business. Keeping their [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[29],"class_list":["post-2840","post","type-post","status-publish","format-standard","hentry","category-pbcknowledge","tag-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>title \u2022 PBCcom.com<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"title \u2022 PBCcom.com\" \/>\n<meta property=\"og:description\" content=\"Case Study Global Leader in Enterprise Payment Systems We take a deep dive into how PBC analyzed a Global Leader in Enterprise Payment Systems and streamlined their operations, ensuring a successful risk and opportunity strategy.\u00a0 CHALLENGE &nbsp; Client\u2019s customer base was international. 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