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Healthcare Services Company – Case Study

Healthcare Services Company – Case Study

CLIENT REQUEST

PBC was asked by an international HR consulting and technology company to conduct our unique and comprehensive suite of cost optimization and audit services.

DISCOVERY

PBC was able to identify the following areas requiring solutions

  • International company with over 20,000 clients and 6,000 direct employees.
  • Sensitivity was required, as Telco vendors were part of our client’s portfolio.
  • Significant billing errors were identified across multiple vendors.
  • Internal billing and management errors identified.
  • Lack of contract expiry management system.
  • Lack of asset management system.
  • Difficulties in interdepartmental communications.
  • New technology could be utilized, generating major opportunities.
  • Recurring Costs could be substantially lowered.

PBC SOLUTION

PBC used its accumulated knowledge to provide a comprehensive solution which checked the boxes.

  • PBC procured new international services.
  • Improvement to the existing IPVPN infrastructure.
  • Simplified billing and reporting, saving substantial person-hours.
  • Streamlined IT’s first point of contact for MACD support.
  • Increased flexibility of contracts resulting in large reduction of Early Termination Fees.
  • Upgraded numerous technologies, including a company-wide transition to VoIP services.
  • Negotiated major Cost Reductions and rewrote policies which could eliminate cost overruns.
Through PBC’s efforts, our client realized over $100,000 in error recovery and an annual telecom cost reduction exceeding $1.5 million.

DISCOVERY

PBC was asked by an international HR consulting and technology company to conduct our unique and comprehensive suite of cost optimization and audit services.

  • International company with over 20,000 clients and 6,000 direct employees.
  • Sensitivity was required, as Telco vendors were part of our client’s portfolio.
  • Significant billing errors were identified across multiple vendors.
  • Internal billing and management erros identified.
  • Lack of contract expiry management system.
  • Lack of asset management system.
  • Difficulties in interdepartmental communications.
  • New technology could be utilized, generating major opportunities.
  • Recurring Costs could be substantially lowered.

PBC SOLUTION

PBC used its accumulated knowledge to provide a comprehensive solution which checked the boxes.

  • PBC procured new international services.
  • Improvement to the existing IPVPN infrastructure.
  • Simplified billing and reporting, saving substantial person-hours.
  • Streamlined IT’s first point of contact for MACD support.
  • Increased flexibility of contracts resulting in large reduction of Early Termination Fees.
  • Upgraded numerous technologies, including a company-wide transition to VoIP services.
  • Negotiated major Cost Reductions and rewrote policies which could eliminate cost overruns.
Through PBC’s efforts, our client realized over $100,000 in error recovery and an annual telecom cost reduction exceeding $1.5 million.

Ready To Take The Next Step?

Find out how to get started with a PBC Telecom Resilience Expert
Let's Go >

Ready To Take The Next Step?

Find out how to get started with a PBC Telecom Resilience Expert
Let's Go >

Ready To Take The Next Step?

Find out how to get started with a PBC Telecom Resilience Expert
Let's Go >

PBC COMMUNICATIONS

PBC Goes Beyond cutting costs. With decades of industry-related experience, PBC has proven to find new ways to improve communications efficiencies in all types of organizations.

Quick Links

Toll Free:  877-837-7262
Email: [email protected]
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PBC COMMUNICATIONS

PBC Goes Beyond cutting costs. With decades of industry-related experience, PBC has proven to find new ways to improve communications efficiencies in all types of organizations.

Quick Links

Toll Free:  877-837-7262

Email: [email protected]

Linkedin Twitter